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Customer Service

Are you tired of dealing with those big corporations and automated operators?
Are you just a policy number to the company you deal with now?

For over 100 years Ralls County Mutual Insurance Company has been offering our services to the state of Missouri. When you call, you will talk to an actual person who cares about your needs. Your call is important to us whether it’s about a claim, your policy, or you just want to know what is happening at Ralls County Mutual Insurance Company.

At Ralls County Mutual Insurance Company the policyholder has a say in what goes on in the company. You have more than a share in the business, you are the business! At Ralls County Mutual Insurance Company, you’re more than just a number. You are the people we work for, so we make every effort to give you excellent customer service. Stop by or contact us at (573)267-3551 or (877)367-3551 and see what we can do for you.

CLAIMS SERVICES
Ralls County Mutual Insurance Company is known for fast and fair claim service. Whether it’s a result of damage to your home or personal property, you can count on us to process your claim efficiently.
Policyholders can contact their agent to report a claim or they can call our office at (573) 267-3551 or (800)367-3551 from 8:30 am to 4:30 pm Monday thru Friday and we will contact your agent for you.  You can also leave us a message after hours.
TIPS TO REMEMBER…
Protect your property from further damage after a disaster. If necessary, conduct temporary repairs to prevent additional damage.

Contact your agent as soon as possible.

If the damage is caused by theft or vandalism, report it to the police immediately and check your property for missing items. Request a police report be sent to your agent as soon as possible.

In the event of a liability claim against you, report all available information regarding the incident to your agent.

Do not accept responsibility for a loss without speaking to your agent first.

Co-operate fully with your insurance claims adjuster.

 
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